FAQS

The unit tests itself every week for approximately 12 minutes to recharge the batteries and keep the engine lubricated.

The standard limited warranty on a Generac generator is five years for parts, three years for the engine and two years for labor.

The actual size of the generator varies, depending on the model. In general, the dimensions are 48” x 24” x 30” (L x W x H). This is approximately the same size as a central air conditioner. The unit weighs approximately 500 lbs.

A backup generator system can run on either natural gas or propane.

When the unit is running, it produces about the same level of noise as a central air conditioner.

The generator should be installed outside your home, on a level surface. For an easier and less expensive installation, choose a location for your generator that is as close as possible to your electric panel and gas line. Most towns require zoning approval prior to installation.

Humidity is the amount of moisture in the air. Improper humidity levels can make your home uncomfortable to live in and may cause damage to both the inside and outside of your home. The right humidity levels will help your home feel cool in the summer and warm in the winter. Turning on your forcedContinue reading “How can I control humidity in my home?”

Set your thermostat above room temperature and to “heat.” If you have a furnace (forced air): If you have a boiler (baseboard/hot water/steam): If your heating system doesn’t start, be sure to check the emergency switch, fuses and circuit breakers. If you’re still without heat, call NJR Home Services at (877) 865-5245 for a serviceContinue reading “How can I test my heating system before I need it so my family can stay warm and cozy all winter long?”

NOTE: Be patient during the summer months when it is very hot outside. You may be encountering a practical limit of cooling to about 20 degrees below the outside air temperature. Remember, if it is 95 degrees outside, the house may only be able to be cooled to 75 degrees. This may be a limitationContinue reading “What should I do before I call for service?”